Effective Date: July 18, 2025
Last Updated: July 18, 2025
Family Court Helpline (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://familycourthelpline.com (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Personal Identifiable Information (PII):
- Full name
- Email address
- Phone number
- Mailing address
- Case-related information (optional, submitted via contact forms)
B. Non-Personal Information:
- Browser type and version
- IP address
- Device type
- Pages visited and session duration (via cookies and analytics)
C. Sensitive Information:
We do not intentionally collect sensitive personal data (e.g., Social Security Numbers, financial account details, or legal documents) unless voluntarily submitted via secure means.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries and provide legal referral services
- To improve the functionality and user experience of our Site
- To send newsletters or updates (if you opt-in)
- To comply with legal obligations
- For internal analytics and security monitoring
3. How We Share Your Information
We do not sell, rent, or lease your personal information.
We may share your data with:
- Trusted service providers (e.g., web hosting, email marketing platforms)
- Legal professionals (with your consent for referral purposes)
- Law enforcement or regulatory authorities, if legally required under NRS 603A or other state/federal laws
4. Your Privacy Rights (Nevada & U.S. Residents)
Nevada Residents:
Under NRS 603A, you have the right to:
- Know what personal information we collect
- Request that we not sell your covered information
- Receive notice of changes to this Privacy Policy
California Residents (CCPA Disclosure):
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to access or delete your personal data
- Right to opt-out of data selling (note: we do not sell your data)
To exercise any rights, contact us using the details below.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access or disclosure.
Our site uses SSL encryption and is hosted on secure servers. However, no method of transmission over the Internet is 100% secure.
6. Cookies & Analytics
We use cookies and third-party analytics tools (e.g., Google Analytics) to improve performance and gather usage data. You may choose to disable cookies via your browser settings.
7. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have collected data from a child, please contact us to have it removed.
8. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. You are encouraged to review this page periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights under NRS 603A or any applicable law, contact us at:
Family Court Helpline
Email: support@familycourthelpline.com
Phone: (702) 609-3688
Website: https://familycourthelpline.com